Privacy Notice

1. Introduction

Lumen Home ("we," "us," or "our") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a purchase
• Subscribe to our newsletter
• Contact our customer service
• Participate in promotions or surveys

This information may include your name, email address, postal address, phone number, and payment information.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and updates
• Respond to your inquiries and customer service requests
• Send promotional communications (with your consent)
• Improve our website and services
• Detect and prevent fraud

4. Information Sharing

We may share your information with:

• Service providers who assist with our operations (shipping, payment processing, etc.)
• Analytics providers to help us understand website usage
• Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Data portability

7. Contact Us

If you have any questions about this Privacy Notice or our privacy practices, please contact us at:

Lumen Home
Email: privacy@lumenhome.com
Phone: 1-800-XXX-XXXX